Shipping Policy
We are committed to providing you with exceptional products and a seamless shopping experience. Our shipping policy is designed to ensure that your orders are delivered promptly and reliably. Please review the details below:
Shipping Locations and Times
At MESHBERG, we are committed to delivering your order promptly and securely.
Watches: Our timepieces are typically shipped immediately after purchase and arrive within 6 business days, thanks to our trusted shipping partners. These items are dispatched directly from our warehouse in Israel.
Jewelry: Fine jewelry pieces may require customization or additional manufacturing time. In such cases, shipping may take up to 10–12 business days to accommodate the crafting and personalization process.
We strive to maintain the exceptional quality and attention to detail that define every MESHBERG creation. Thank you for your patience and trust in our products.
Customs Duties and Local Fees
Please note that Meshberg Timepieces is not responsible for any customs duties, taxes, or other fees that may be imposed upon delivery of your order. These charges, if applicable, are determined by your local customs authority and are beyond our control.
We advise our customers to familiarize themselves with their home country's import laws and regulations before making a purchase. If you're unsure about the potential charges, please contact your local customs office for more information.
Safe and Secure Shopping
We want you to have a safe and enjoyable shopping experience with Meshberg Timepieces. Our customer service team is here to help if you have any concerns or questions about your order. Please feel free to contact us at any time, and we will do our best to assist you.
Disclaimer and Limitation of Liability
By placing an order with Meshberg Timepieces, you acknowledge and agree that we are not liable for any delays or issues caused by customs processing or local postal services. While we take great care to ensure your products arrive in excellent condition, Meshberg Timepieces cannot be held responsible for any incidental or consequential damages arising from the use or misuse of our products. However, if you experience any issues with your order, please contact us, and we will work to resolve the matter promptly.
Contact Us
Your satisfaction is our priority. If you have any questions or concerns, please don't hesitate to contact our customer service team.
We appreciate your business and look forward to serving you again!